Umbrellas, Windows and Voices

I was given the opportunity to go to a day of the Umbrella conference thanks to sponsorship from Credo Reference for Voices for the Library. I had a fantastic time and thoroughly enjoyed the sessions, catching up with people, making new acquaintances and finally meeting people I really should have met in person before now! I found some sessions particularly valuable, most notably Christine Rooney-Browne’s talk on measuring the value of libraries (there are some really useful links that she shared on the Voices site). Some of the themes that emerged from discussions in John Pateman and John Vincent’s session about the Big Society, social justice and public libraries were thought-provoking, such as the concept of ’empowerment’ from above, accountability, accessibility and engaging core, passive and non-users. My focus was inevitably on public libraries, with my Voices hat on, but I also found the talk by David Hunter, the Strategy and Performance Manager at the National Library of Scotland very interesting too. He discussed the bibliometric evaluation method that the NLS has been experimenting with, to try and discern the ways in which library users benefit from the library’s resources. There’s much work to be done, but I’m excited about its potential.

So much of what Gerald Leitner, EBLIDA President and Secretary General of the Austrian Library Association, the keynote speaker on Tuesday morning, had to say about the need for library and information professionals to take control of emerging digital copyright issues and negotiate with publishers made a lot of sense. I agree with his assertion that now is the time for LIS professionals to work together, cross-sector and internationally, to develop a unified library policy. Libraries provide access to culture, resources for lifelong learning and methods to counteract the most demoralising aspects of current economic and social crises. Gerald pointed out that the problem of legislators not understanding the value of library and information services and their lack of understanding about the difference between print and electronic copyright issues is not just a UK issue, it’s Europe-(if not world)wide. This needs to be addressed and it’s important for librarians to set it high on policymakers’ agendas. An issue he raised that was particularly relevant to my research interests was that a high proportion of children and young people in Europe are illiterate, which means that they can no longer be reached with written information. They are therefore more likely to become (or continue to be) marginalised and unengaged and vulnerable to radicalisation. This is something that libraries are in a key position to tackle.

The focus of the conference this year was on six themes, (skills and professionalism, promotion and advocacy, technologies and access, libraries in the Big Society, digital inclusion and social change, tools and techniques) the majority of which are relevant to the advocacy, campaigning and media work that I do. Tomorrow at the Windows on the World event at the West Yorkshire Playhouse I’ll be talking about the risk to UK public libraries, current legal challenges, what councils are doing in order to implement the cuts imposed on them and the implications these changes have in relation to access, universality, digital inclusion, education and social change.

It was lovely to meet so many people at the conference who knew about Voices for the Library, what we’re doing and why it’s not just important for the public library sector, but for the whole profession. I’m so grateful for the support that we have from so many people within the profession as well as members of the public, authors and other campaign groups. As Ian’s mentioned, we’d really like to get some more contributions from people, whether they’re working in libraries or just using them, to spread the message about the great work that public libraries do. It’s always been one of our key aims, but with all the campaigning against things that needs doing it’s hard to keep up the advocacy message for things. Please write to us at stories@voicesforthelibrary.org.uk with anything you’d like to share.

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2 thoughts on “Umbrellas, Windows and Voices

  1. Nicola Franklin

    I think your last point is so important Lauren, as too often I see or hear comments that show that many people just think of campaigning when they’re talking about advocacy. Of course it’s important to energise people to band together and campaign against closures or reductions, but that campaigning is made so much harder where there has been no positive advocacy, education, and promotion of the value of library services going on in the interim, when there isn’t a crisis looming. Proactive marketing of library (or information, or records) services, are so important.

    I saw this descibed in an interesting way the other day (so sorry I can’t remember where I saw it, so I can’t attribute it) but someone was talking about the importance of both ‘out-reach’ (promotion of library services to users/non-users) and ‘in-reach’ (promotion of the value of library services to senior management or other stakeholders who influence the budget-holders). Outreach is a commonly used term, but this was the first time I’d seen ‘inreach’ and I thought it was a clever way to get the point across.

    Reply
  2. Pingback: A Bit of Reflection | Walk You Home

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